SMS TERMS & CONDITIONS AND PRIVACY POLICY
1. Product Description
By providing your mobile phone number to KC Que, you consent to receive SMS messages related to order updates, event booking confirmations, catering inquiries, and promotional offers from KC Que (Kansas City’s BBQ Food Truck & Caterer).
2. Message Frequency
Message frequency may vary based on your activity and preferences. You may receive messages related to:
- Order and booking confirmations
- Event and catering updates
- Promotional offers and specials
- General service notifications
3. Message and Data Rates
Standard message and data rates may apply. Please contact your mobile carrier for details regarding your messaging plan.
4. Opting Out
You may opt out of receiving SMS messages at any time by replying STOP to any SMS message you receive from us. After opting out, you will receive a one-time confirmation message, and KC Que will cease sending SMS messages to your number.
5. Help and Support
If you need assistance or have questions about our SMS service, reply HELP to any SMS message you receive, or contact our team directly:
- Phone: (312) 515-1173
- Website: kc-que.com/contact-us/
PRIVACY POLICY
Effective Date: June 1, 2026
KC Que (“we,” “our,” or “us”) is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide when interacting with us, including through our website at kc-que.com, SMS communications, and in-person events.
1. Information We Collect
We may collect the following types of information:
- Name and contact information (email address, phone number, mailing address)
- Event booking and catering request details
- Mobile phone number for SMS communications
- Usage data from our website (via cookies and analytics tools)
2. How We Use Your Information
We use the information we collect to:
- Process event bookings and catering inquiries
- Send SMS messages you have consented to receive
- Respond to customer support requests
- Send promotional offers and updates (with your consent)
- Improve our website and services
3. SMS and Mobile Communications
Your phone number will be used solely for the SMS communications you have consented to receive. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
All of the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
4. Information Sharing
KC Que does not sell, rent, or trade your personal information to third parties. We may share information only in the following limited circumstances:
- With service providers who assist us in operating our website or conducting our business, under strict confidentiality agreements
- When required by law or to protect our legal rights
- In connection with a business transfer or merger, with appropriate notice
5. Data Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.
6. Cookies and Analytics
Our website may use cookies and third-party analytics tools (such as Google Analytics) to understand how visitors use our site. You may disable cookies in your browser settings, though some site features may not function as intended.
7. Your Rights and Choices
You have the right to:
- Opt out of SMS communications at any time by replying STOP
- Request access to the personal information we hold about you
- Request correction or deletion of your personal information
- Withdraw consent for marketing communications
To exercise any of these rights, contact us at (312) 515-1173 or through kc-que.com/contact-us/.
8. Children’s Privacy
Our services are not directed toward children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.
9. Changes to This Policy
KC Que reserves the right to update this Privacy Policy at any time. Changes will be posted on our website at kc-que.com. Your continued use of our services after any changes constitutes your acceptance of the updated policy.
10. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please reach out:
KC Que
Kansas City’s BBQ Food Truck & Caterer
Phone: (312) 515-1173
Website: kc-que.com